Effective Date: 31/12/2024

These Terms & Conditions govern the use of Zilla Capital’s website, services, and financing products.

1. Acceptance of Terms

By accessing our services or submitting a loan application, you agree to these Terms & Conditions and our Privacy Policy.

2. Eligibility

To access our services, you must:

  • Be at least 18 years old
  • Be legally capable of entering a binding contract
  • Provide accurate and complete information

3. Loan Applications

  • Submission of an application does not guarantee approval
  • Approval is subject to credit assessment and verification
  • Zilla Capital reserves the right to reject any application

4. Loan Disbursement & Repayment

  • Approved loans are disbursed through agreed channels
  • Repayment schedules are contractually binding
  • Late payments may attract penalties as disclosed in the loan agreement

5. Customer Obligations

You agree to:

  • Provide truthful and accurate information
  • Notify us of changes affecting repayment ability
  • Repay loans as agreed

6. Credit Reference Bureau (CRB)

Zilla Capital may:

  • Share customer data with CRBs
  • Access CRB information for credit assessment
  • Report defaults in compliance with the law

7. Intellectual Property

All content on our website is owned by Zilla Capital and may not be reproduced without permission.

8. Limitation of Liability

Zilla Capital shall not be liable for:

  • Indirect or consequential losses
  • Service interruptions beyond reasonable control

9. Termination

We reserve the right to suspend or terminate access to services where these Terms are breached.

10. Governing Law

These Terms & Conditions are governed by the laws of Kenya, and disputes shall be subject to Kenyan courts.

11. Amendments

Zilla Capital may revise these Terms & Conditions at any time. Continued use of services constitutes acceptance.

12. Contact Details

For inquiries or complaints:

Email: info@zilla.co.ke
Phone: +254 785 400 800

Terms and Conditions